Orders are being delayed

Incident Report for Sauce Online Ordering

Resolved

All delayed orders has been sent to the POS/Dashboard and emails.
Posted May 01, 2020 - 20:45 EDT

Monitoring

A fix has been deployed and we are actively monitoring the situation.
Posted May 01, 2020 - 20:17 EDT

Identified

The issue has been identified we are working on the solution.
Posted May 01, 2020 - 20:16 EDT

Investigating

We are experiencing a delay with order processing.
Some orders are delayed and are not showing up on the POS and/or Dashboard.
We are actively working on resolving the issue.
Posted May 01, 2020 - 20:14 EDT
This incident affected: Online Ordering.